 | Methods of payment: We accept Money orders, personal or
business checks, MasterCard, Visa, Discover/Novus, and American Express credit cards.
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| For Personal Checks we use Telecheck for instant
approval which allows us to ship immediately. So we have to go by their rules which are:
Checks must be imprinted (no starter checks). They must have the following on them:
1. Name, Physical address (no P.O. Boxes) Phone number including area code, Drivers
license with state of issue or state I.D. card number. and the signature must be readable
and match the imprinted name. If you cannot easily read your signature please print your
name under the signature. Also Items must be shipped to the address imprinted on the check
and cannot be shipped to a P.O. Box. Any returned checks will be collected by
Telecheck which will charge at least $25.00 returned check fee. Checks which do not have
the above on them will cause the order to be held for 21 days while the check clears. Please
make checks payable to Qcel, Inc.
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| Return of Merchandise: Unless stated otherwise in the
product description, merchandise returned in original condition may
be exchanged for other merchandise or for a store credit. The return period is 30 days
from the date of original shipping to you. (Except for auctions, see
notice below.)
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| Postage for returned merchandise: If your receive a
defective item or wrong item due to our mistake we will refund your return postage.
Otherwise postage is not refundable.
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| Shipping for Credit Card Charges: We will verify that the
merchandise is being shipped to the billing address of the cardholder. It cannot be
shipped to another address if charged to a credit card unless you make prior arrangements
with Qcel, Inc. If you are a prior customer we will make arrangements for gift items etc.
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| Shipping Costs: On light weight orders of less than a few
pounds we will ship VIA United States Postal Priority Mail. The Cost is $3.55 shipping and
insurance for the first clothing item and $1.60 for each additional item. After about 5
pounds it becomes less expensive to ship UPS and we will do so billing you the shipping
charges. Upon request we will get an exact quote for any order before shipping.
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| Where do we get our merchandise and why can we sell it for such
low prices? Qcel, Inc. handles Close-Outs, overruns, end of season items, etc.
from various manufacturers and retailers. We are Liquidators!
Most items are in new condition but some may have been on store racks or shelves and may
have packaging damage or may have had the original packaging removed or may
have been tried on. We want you to be satisfied with your purchase. If you
receive a clothing item that is not as described or is defective we will replace it or
refund your money.
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| Shipping times: We usually ship one business day following
receipt of payment. How fast it gets to you will depend on the type of shipment and your
distance from us. Usually you will receive your shipment within 7 days but books may take
up to 14 days.
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| Auction Sales: All
auction sales are final. No return No Exchange. Warranties, if any, are from
the manufacturer only and not from Qcel, Inc.. No return to Qcel, Inc.
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